Last Updated: January 5, 2025
Lumina Veil Inc. ("we," "our," or "us") operates the website https://luminaclub.io (the "Site") and the associated Lumina Club service (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Service.
By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree with the practices described herein, please do not use the Service.
Information We CollectWe collect several types of information from and about users of our Service:
Personal Identifiers: Your name, email address, and telephone number that you provide when creating an account, subscribing, or contacting us.
Commercial Information: Records of products or services purchased, obtained, or considered, including your subscription status and payment history. Payment card details are collected directly by our third-party payment processor, Stripe, and are not stored on our servers.
Internet or Network Activity: Your IP address, browser type, operating system, and information about your interaction with the Service, such as pages visited and the videos or lessons you have viewed and completed ("Viewing History").
Inferences: We may derive inferences from the above information to create a profile about your preferences and progress within the Service.
How We Collect InformationDirectly From You: When you register, subscribe, complete forms, or communicate with us.
Automatically: As you navigate the Site, we automatically collect certain data (like IP address and browsing actions) using cookies and similar technologies.
From Third Parties: We receive information from service providers like Stripe (payment processing) and analytics providers.
How We Use Your Information- We use the information we collect for the following business purposes:
- To provide, operate, and maintain the Service.
- To process your transactions and manage your subscription.
- To track and communicate your progress (e.g., completed lessons) within the Service.
- To send you administrative notifications, service-related emails, and (with your consent) marketing communications.
- To analyze traffic, usage trends, and improve the functionality and content of the Service.
- To comply with legal obligations and protect our rights.
- Disclosure of Your Information
We may share your information in the following situations:
Service Providers: With trusted vendors who perform services for us, such as payment processing (Stripe), email delivery, SMS services, data analysis, and hosting. These parties are contractually obligated to use your data only to provide these services.
Legal Requirements: If required to do so by law or in response to valid legal process.
Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.
With Your Consent: For any other purpose disclosed by us when you provide the information, with your consent.
We do not sell or share your personal information for cross-context behavioral advertising.
Data RetentionWe retain your personal information only for as long as is necessary for the purposes set out in this Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Specifically:
- Customer account data is retained for 3 years following your last purchase or interaction.
- Website access logs are retained for 1 year.
Children's PrivacyOur Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are under 16, you may not use the Service. By registering for the Service, you represent that you are at least 16 years of age. We employ an age-gate mechanism requiring users to confirm they are 16 or older.
Your Rights and ChoicesDepending on your location, you may have certain rights regarding your personal information, which may include:
Right to Access: You can request access to the personal information we hold about you.
Right to Deletion: You can request that we delete your personal information and account.
Right to Opt-Out of Marketing: You can unsubscribe from our promotional emails via the link in the email or by contacting us.
To exercise your rights, please contact us at privacy@luminaclub.io. We will respond to your request in accordance with applicable law.
Data SecurityWe implement appropriate technical and organizational measures designed to protect your personal information. These include using SSL (Secure Sockets Layer) encryption for data transmission and access controls for our data storage servers. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
International Data TransfersOur business is based in the United States. Your information is processed in the U.S. Please be aware that we may also transfer and process data in other countries, including the United Arab Emirates (Dubai), where our service providers may be located. Where such transfers occur, we rely on approved data transfer mechanisms, such as standard contractual clauses, to ensure an adequate level of protection for your data.
Cookies and Tracking TechnologiesWe use limited cookies and similar technologies primarily to collect your IP address for essential functions and traffic analysis (analytics). You can set your browser to refuse all or some browser cookies, but this may affect your ability to use parts of the Service.
Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. If you continue to use the Service after the updated policy is posted, you will be deemed to have accepted the changes. If required by law, we will seek your consent for material changes.
Contact UsIf you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Lumina Veil Inc.
1013 Centre Rd. Suite 403-A
Wilmington, DE 19805
County of New Castle
Email: privacy@luminaclub.io .